Support.
Responding to your welfare - quality after-sales customer care & support.
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Technical support, in particular, plays a key role in our maintaining a positive customer experience that is second to none.

Full UK & Ireland support from our dedicated Head Office team.
Full UK & Ireland support from our dedicated Head Office team.

Groundhog's service team consists of specialist welfare engineers located conveniently near you, ensuring quick and efficient support whenever needed. Whether you require assistance with maintenance, repairs, or upgrades, our dedicated professionals possess the expertise to address your requirements promptly.

Quality Service & Support
Quality Service & Support

What sets Groundhog apart is our unwavering dedication to customer satisfaction. We understand that purchasing a welfare accommodation unit is a significant investment, and we'll go above and beyond to ensure that our customers receive the support they need throughout the unit's lifecycle.

Extensive Technical Backup.
Extensive Technical Backup.

We offer a wide range of comprehensive technical documentation through online media, including troubleshooting guides, user manuals, and instructional videos. These resources are conveniently accessible through QR codes placed inside our welfare units. In case you need additional assistance, our on hand service professionals will provide online support to address your einquiries.

Professional on-going customer support direct from the manufacturer
Professional on-going customer support direct from the manufacturer
Technical expertise from our nationwide servicing and support agents
Technical expertise from our nationwide servicing and support agents
Fully certified in-house delivery service including vans, flatbed and HIAB transport
Fully certified in-house delivery service including vans, flatbed and HIAB transport
Online support for referencing latest Groundhog spare parts
Online support for referencing latest Groundhog spare parts
Unrivalled technical & training documentation
Unrivalled technical & training documentation